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One night @ the call center- Skryf Library
by Chetan Bhagat
Description:
Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patienceand accent managementthey help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shiftsand maintain their sanityunder the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanks giving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.
About The Author
Chetan Bhagat (born 22 April 1974) is an Indian author, columnist, screenwriter, television personality and motivational speaker, known for his English-language dramedy novels about young urban middle-class Indians.
A noted public intellectual, Bhagat also writes for columns about youth, career development and current affairs for The Times of India (in English) and Dainik Bhaskar (in Hindi).
Bhagat’s novels have sold over seven million copies. In 2008, The New York Times cited Bhagat as “the biggest selling English language novelist in India’s history”.
Bhagat’s screenwriting efforts have included the dramedies Kai Po Che! (2013), 2 States (2014) and the action-superhero movie Kick (2015). He won the Filmfare Award for Best Screenplay for Kai Po Che! at the 59th Filmfare Awards in January 2014.Chetan Bhagat is the author of bestselling novels Five Point Someone (2004), One Night @ the Call Center (2005), The 3 Mistakes of My Life (2008), 2 States (2009), Revolution 2020 (2011), What Young India Wants (2012) (speeches and columns), Half Girlfriend (2014) and Making India Awesome (2015). All the books have remained bestsellers since their release and four have inspired Bollywood films (including the hit films 3 Idiots, Kai Po Che!, 2 States and Hello). In 2008, The New York Times cited Bhagat as “the biggest selling English language novelist in India’s history”. Time magazine named him as one of the 100 Most Influential People in the World.
Skryf Review
This book is about 6 call centre employees – Shyam , Priyanka , Esha , Vroom , Radhika & “military uncle” . Just like Five point someone was adapted in a movie , the bollywood movie -“Hello” (2008) starring Salman Khan was adapted from this story . A plot device where a complicated problem is abruptly solved by an unexpected intervention of a new character. The new character in this story is none other than God.The theme involve the anxieties and insecurities of the rising Indian middle class, including questions about career, inadequacy, marriage, family conflicts in a changing India, and the relationship of the young Indian middle class to both executives and ordinary clients whom they serve in the United States. There is an aspect of self-help in the book as the author invites readers to identify aspects of themselves and their lives that make them angry and that they would like to change.