The Five Pillars of TQM: How to Make Total Quality Management Work for You

by Bill Creech

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Description:

In this landmark book, Bill Creech reveals what’s wrong with the tradtitional American management style – and as its replacement prescribes a “Five Pillar” form of TQM that can provide businesses the decisive competitive edge they will need to survive and to prosper as globalization unfolds.

Number of Pages : 549

Language : English

Genre(s) : Genre, Non Fiction, Business & Management, Self Help & Reference

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About The Author

Bill Creech was a leader, a visionary, a warrior, and a mentor. Just as Gen Curtis E. LeMay shaped the Air Force of the Cold War through his development of Strategic Air Command in the 1950s, General Creech shaped the Air Force of today through his actions as the commander of Tactical Air Command (TAC) from 1978 until 1984. Under the leadership of General Creech, TAC and the Tactical Air Forces (TAF) write large underwent a transformation that, in large measure, built the Air Force that has fought so brilliantly in campaigns from Operation Desert Storm to the present global war on terrorism.